LEGAL NOTICE

In compliance with the duty to provide information set out in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), the website owner informs you of the following:

Company name: Ivo Domingos Trindade Cunha

NIF: X3036679N

Address: C/ Joan Josep amengual y reus, 15, 07350 - Binissalem (Balearic Islands)

Within the limits established by law, Ivo Domingos Trindade Cunha assumes no responsibility arising from the lack of truthfulness, integrity, updating and accuracy of the data or information contained on his web pages.

The content and information do not bind Ivo Domingos Trindade Cunha nor constitute opinions, advice or legal counsel of any kind, as it is merely a service offered for informational and educational purposes.

The Ivo Domingos Trindade Cunha website may contain links to other third-party websites that Ivo Domingos Trindade Cunha cannot control. Therefore, Ivo Domingos Trindade Cunha cannot assume responsibility for the content that may appear on third-party websites.

The texts, images, sounds, animations, software, and all other content included on this website are the exclusive property of Ivo Domingos Trindade Cunha or his licensors. Any act of transmission, distribution, transfer, reproduction, storage, or public communication, in whole or in part, requires the express consent of Ivo Domingos Trindade Cunha.

Furthermore, to access some of the services that Ivo Domingos Trindade Cunha offers through the website, you will need to provide some personal data. In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, we inform you that, by completing these forms, your personal data will be incorporated into and processed in the files of Ivo Domingos Trindade Cunha in order to provide you with our services and to inform you of website improvements.

We also inform you that you will have the possibility at any time to exercise the rights of access, rectification, cancellation, opposition, limitation and portability of your personal data, free of charge by email to: ivo@rdacars.com or at the address: C/ Joan Josep amengual y reus, 15, 07350 - Binissalem (Illes Balears).

REV: 20.3009 GENERAL CONTRACTUAL CONDITIONS

https://www.rdacars.com (hereinafter, the Website) is a website owned by Ivo Domingos Trindade Cunha, hereinafter THE OWNER, with CIF/NIF nº: X3036679N and registered office at: C/ Joan Josep amengual y reus, 15, CP 07350 - Binissalem (Illes Balears).

Access, reproduction, and use of the Website's services require prior acceptance of the Terms of Use in effect at any given time. The OWNER reserves the right to modify these Terms of Use as deemed appropriate by publishing the new text on the Website. It is the user's responsibility to be aware of the Terms of Use before accessing the Website's products and services; if you do not agree with them, please refrain from using the Website.

PROPERTY

The Web is a work composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including the website's html code, etc.), whose Intellectual Property belongs to THE OWNER, except for those materials obtained under license from third parties.

The OWNER and its licensors retain at all times the Intellectual Property rights to the Website and its individual components, in all copies made (regardless of the medium), granting only the usage rights described below. Any rights not expressly granted are reserved.

In addition to the above, THE OWNER is responsible for the selection, design of the structure and arrangement of the content of the Web, as well as being the one who has taken the initiative and assumed the risk of making the substantial investments aimed at obtaining, digitizing and presenting it, and is therefore entitled to the protection that Article 12 and Title VIII of Book II of the Intellectual Property Law may grant on the website, considered as a database.

The OWNER is also the sole owner of the design and graphic image of the Website, reserving the right to take appropriate legal action against persons who make imitations or unfair uses thereof.

WEB CONTENT AND DOWNLOADS. PERMITTED AND PROHIBITED USES.

It is permitted:

Web browsing, that is, accessing and viewing the website on a device, is permitted, and any temporary or incidental reproduction is authorized, provided that such reproduction is not intentional and forms an integral and essential part of the technological transmission process. Browsing certain sections of the website requires prior registration.

To benefit (after registration), from the services and advantages provided by THE OWNER through the Web to its users, under the conditions expressly stated in the different sections.

It is strictly forbidden:

Any operations regarding the Web, its contents, downloaded products and copies of all of them that are contrary to the Law, good morals and good faith.

Any use outside the personal and private sphere, especially those with commercial or professional purposes, including sending advertising or messages and collecting and processing third-party data.

Any extraction, public communication, and/or transmission, in whole or in part, by any means, outside the permitted private use, and especially its incorporation into any other work, including websites, collections, or databases, is prohibited. This prohibition does not apply to the publication in media outlets of downloadable materials from the Press Room section.

The removal, concealment or falsification of notices and warnings regarding the Intellectual or Industrial Property of the Website or any of the products provided through it.

Operations and activities expressly prohibited in any other sections of these General Conditions and, in general, any that may harm the normal functioning of the Website, other users or any third party.

LINKS TO THE WEB

Links and hyperlinks to this website from other pages or websites are permitted, provided they are not done in a way that harms the public image and brand of THE OWNER, the website, or any of the people and products referenced therein. The use of techniques that could create confusion about the identity and ownership of the content, such as framing or others, is expressly prohibited when establishing links to this website.

Linking from pages or websites whose content promotes or condones, directly or indirectly, any type of violence, discrimination, pornography, or illegal activity is prohibited. Linking for commercial purposes is also expressly prohibited.

The use of elements extracted from the Web is expressly prohibited when creating links, without the prior and express consent of THE OWNER.

Under no circumstances may links to the Web from third-party pages or websites be understood to imply any relationship between THE OWNER and the owners of these, nor does it imply any endorsement, sponsorship or recommendation by THE OWNER regarding them, therefore THE OWNER shall not be responsible in any way for their content and legality.

CONTENT AND USER BEHAVIOR

As a customer or user of the Website, you agree to make appropriate use of the content and services offered through it and not to use them for:

Engaging in illicit, illegal, or activities contrary to good faith and public order.

Disseminating content or propaganda of a racist, xenophobic, pornographic nature, that glorifies terrorism or that violates human rights.

Causing damage to the physical and logical systems of THE OWNER, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that may cause the aforementioned damage.

Disseminating content that undermines the image and reputation of THE OWNER or third parties.

To infringe upon the Intellectual Property, Industrial Property, image, honor or other rights belonging to THE OWNER or to third parties.

The OWNER will have full freedom to decide whether the collaborations and messages are finally published on the Web or not, and will be entitled to remove them when deemed appropriate.

Violation of any of the rules contained in these Terms of Use and especially those provided for in this clause, will entitle THE OWNER to immediately terminate your registration as a user or subscriber of the Website.

PAYMENT METHODS

The payment methods accepted in the online store are:

Bank transfer

SHIPPING METHODS

The shipping methods available in the online store are:

Collection point

DELIVERY TIMES

The delivery time for shipments made through your online store is:

RIGHT OF WITHDRAWAL

The customer has the right to voluntarily withdraw from the purchase upon receipt of the order, without penalty and without having to provide a reason. If the consumer wishes to withdraw from the purchase of the product or service, they may use the withdrawal form (which can be found on the following page) to communicate their decision to the seller or service provider.

The purchase must be returned with all its products. In any case, for hygiene reasons, the products to be returned must be in perfect condition, unused, in their original packaging and seal, and with all their accessories.

The customer will be responsible for the return shipping costs. Collect shipments will not be accepted under any circumstances.

The customer will be responsible for ensuring that both the product and its packaging arrive in perfect condition, and it is necessary to package the items appropriately to avoid possible damage during transport.

Once we receive the return package, we will check its condition and as soon as we verify that the returned items, as well as any accessories, samples, promotional gifts and documentation, are complete and in perfect condition, we will send the customer an email to notify them of the approval or rejection of their refund.

The refund of all payments received for the purchase, including delivery costs, will be made within [number] days from the notification of withdrawal.

The refund will be processed through the same payment method used by the customer for the initial transaction.

We reserve the right to withhold the refund until we have received the products or until the customer has provided proof of return, whichever occurs first.

We will not issue a refund if the product has been used.

LEGAL GUARANTEE

If the customer receives the wrong product, a damaged product, or if products are lost or damaged by the shipping company, the customer may request a refund and/or replacement within [number of] days of delivery. In such cases, we will cover the return shipping costs, arrange for the collection of the defective product, and/or replace the missing product with an identical one at no additional cost to the customer.

In general, the legal guarantee for products is three years from the date of delivery (two years when it comes to digital content or services).

The user or customer has two months to report any non-conformities that may be observed in the product. In any case, those reported after the first six months will not be presumed to be manufacturing defects.

WITHDRAWAL FORM

(You only need to complete and send this form if you wish to withdraw from the contract or service).

To the attention of (here you should insert the company name, full address and, if available, telephone number, fax and email address):

I/We hereby inform you that I/we withdraw from my/our(*) contract of sale of the following goods/provision of the following service(*).

Ordered on/requested on the day(*).

Name and address of the consumer or users.

Date and signature of the consumer or users.

CHANGE POLICY

To request a product exchange, the customer must contact customer service within [number] days of receiving the order.

If the replacement product is more expensive than the original, the customer must pay the difference. If, however, the replacement product is less expensive, the difference will not be refunded in cash but will be issued as a gift certificate for use on their next purchase.

To manage any type of return or exchange of products purchased at https://www.rdacars.com, the customer must contact our Customer Service.

The customer must provide us with the order number, and we will then explain all the necessary steps. Please also note that we will not accept any changes or returns that have not been previously communicated through the indicated channels.

CANCELLATIONS

The customer or user may cancel their order, provided it has not yet left our warehouse. In such cases, they must contact the OWNER via email at ivo@rdacars.com or through our Customer Service channels, providing their identification details and order reference number.

In case of cancellations, the amounts previously paid by the user or client will be refunded through the same means used for the initial transaction.

CUSTOMER SERVICE

The customer may cancel the order free of charge and without giving any reason, by contacting customer service as soon as possible by phone: 672642392, or via the following email address: ivo@rdacars.com, whose opening hours are from 9:00 a.m. to 7:00 p.m.

If the order has not yet left our warehouse, we will cancel it without any problem. However, if the order is already on its way, we will have to wait to receive it back. Once we have confirmed receipt, we will refund the price of the product minus shipping costs, and the refund will be issued using the same payment method used for the purchase.

DATA PROTECTION

The personal information or data you provide will be processed in accordance with our Privacy Policy. By using this website, you consent to the processing of this information and data and declare that all information or data you provide is truthful and accurate.

MODIFICATIONS

The OWNER reserves the right to make, without prior notice, any modifications it deems appropriate to the Website, and may change, delete or add both the content and services provided through it, as well as the way in which they are presented or located.

Although the OWNER will make every effort to keep the information on the Website up-to-date and error-free, no guarantee is offered regarding its accuracy or timeliness. Nor is the achievement of any specific result or purpose guaranteed; therefore, access to and use of the Website is the sole responsibility of the users and clients.

LEGAL ACTIONS

The OWNER will pursue any breach of these Terms of Use, as well as any misuse of the Website or its contents, infringements of the rights belonging to it or its licensors, especially those of Intellectual and Industrial Property, by exercising all the actions, civil and criminal, that may correspond to it under the Law.

EXTRAJUDICIAL DISPUTE RESOLUTION

Furthermore, in accordance with Article 14 of EU Regulation 524/2013 on online dispute resolution for consumer disputes, a direct link to the online dispute resolution platform is provided: https://ec.europa.eu/consumers/odr/main/index.cfm

APPLICABLE LAW AND JURISDICTION

Any dispute or conflict arising from these terms and conditions shall be governed by Spanish law. The resolution of any legal disputes shall be subject to the jurisdiction of the courts of the user's or client's domicile.

REV: 20.3009